ServiceNow Platform Architect

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<h3><strong>About Our Client</strong></h3><p>Our client is a pioneering biopharmaceutical company dedicated to discovering and developing next-generation medicines that transform patient lives. Operating at the intersection of cutting-edge science and advanced technology, they foster a highly collaborative and forward-thinking environment. They leverage robust IT infrastructure to streamline their global operations and accelerate life-saving research. By joining this team, you will be playing a critical role in supporting an organization where technological innovation directly impacts human health and well-being.</p><h3><strong>The Opportunity</strong></h3><p>Are you a visionary architect who views ServiceNow not just as a tool, but as an enterprise-driving engine? We are looking for a <strong>ServiceNow Platform Architect</strong> to take the steering wheel of our client's platform ecosystem.</p><p>In this high-impact role, you won't just be maintaining systems—you will own the architectural roadmap, lead technical strategy, and design sophisticated, end-to-end solutions. As a key member of the ITSM team, you will collaborate with cross-functional stakeholders across IT operations, security, and infrastructure to build a scalable, secure, and high-performing digital ecosystem.</p><h3><strong>What You’ll Do (Key Responsibilities)</strong></h3><ul><li><p><strong>Shape the Architectural Vision:</strong> Define and document the long-term roadmap for the ServiceNow platform, ensuring top-tier scalability, performance, and security across ITSM, ITOM, ITBM, and custom apps.</p></li><li><p><strong>Provide Technical Leadership:</strong> Lead technical design sessions, mentor development teams, and act as the trusted advisor for stakeholders on configuration and architectural best practices.</p></li><li><p><strong>Mastermind Integrations:</strong> Design and implement seamless integrations between ServiceNow and third-party systems using APIs, web services, and middleware tools to drive absolute automation.</p></li><li><p><strong>Drive Governance & Optimization:</strong> Establish robust platform governance policies, review code standards, eliminate performance bottlenecks, and ensure strict compliance with industry security practices.</p></li><li><p><strong>Engage & Influence:</strong> Translate complex business requirements into elegant technical solutions, presenting your vision confidently to senior management and key stakeholders.</p></li></ul><h3><strong>What We Are Looking For</strong></h3><ul><li><p><strong>The Experience:</strong> 7+ years of deep, hands-on experience within the ServiceNow ecosystem, moving successfully from implementation to high-level architectural design.</p></li><li><p><strong>The Module Expertise:</strong> Extensive, well-rounded knowledge of ServiceNow modules, specifically <strong>ITSM, HRSD, ITAM, ITOM, and ITBM</strong>.</p></li><li><p><strong>The Integration Edge:</strong> Proven track record of designing complex system integrations and a strong grasp of platform security architecture.</p></li><li><p><strong>The Leader Mindset:</strong> A collaborative communicator who can guide technical teams, influence stakeholders, and clearly document sophisticated processes.</p></li></ul><h3><strong>Why You Should Apply</strong></h3><ul><li><p><strong>Impact-Driven Work:</strong> Your architectural decisions directly support a company working on life-changing medical advancements.</p></li><li><p><strong>Autonomy & Ownership:</strong> You will have a seat at the table to define standards, drive governance, and introduce cutting-edge platform features.</p></li><li><p><strong>Collaborative Culture:</strong> Work alongside elite professionals in IT operations, security, and infrastructure who value innovation over bureaucracy.</p></li></ul>

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