Omni Orlando at ChampionsGate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf,guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Purpose: To handle all administrative duties as required by Sales and Marketing Services

Essential Functions:

• Schedules and prioritizes workload to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, site alerts etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, transactions, all account information schedules and events, etc.
• Checks own mailbox in the morning and afternoon.
• Answers calls to sales office by third ring.
• Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of callers, date and time call received.)
• Enters group site information in Canva, Outlook, and Delphi relaying information to all departments.
• Enters work orders in Omni Service Desk as directed by managers.
• Assists unassigned managers as needed.
• Updates bulletin boards on assigned months.
• Gathers materials and mails packages to clients as necessary.
• Takes detailed inquiry leads and submits to appropriate manager based on peak nights and rotation.
• Inputs amenities into Opera for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Processes outgoing mail/gifts as directed by managers.
• Covers own department phone during lunch
• Takes notes to relay to team at department meetings and company required meetings as directed.

Qualifications:

• Must be able to work alone as well as work well with others.
• Must have good communication skills.
• Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Canva, Excel).
• Previous knowledge of Delphi and Opera preferred.
• Previous hotel experience preferred.
• Must have good organizational skills.

Working Environment:

• Interior of hotel, in normal office conditions.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Skills:
Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, Delphi, Establish Priorities, File Maintenance, Mail Processing, Marketing, Mentoring, Microsoft Outlook, Order Processing, Organizational Skills, Recreation, Restaurant, Sales, Sales Administration, Team Player, Telephone Skills, Time Management

About the Company:
Omni Hotels