Marine & Powersport Technical Services Advisor

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<p style="line-height: 1.38;margin-bottom: 6.0pt;margin-top: 0.0pt;"><strong>Marine Technical Services Advisor - Remote</strong></p><p style="line-height: 1.38;margin-bottom: 6.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Our Global Services team is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our passion to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt.</span></p><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"><strong>BECOME PART OF OUR TEAM</strong></span></p><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Here at BRP, we’re creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams’ exceptional expertise. Want to bring your true self on this adventure?</span></p><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"><strong> YOU’LL HAVE THE OPPORTUNITY TO:</strong></span></p><ul><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge.</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Provide technical solutions to dealership technicians and support other departments like warranty and customer care teams</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Guide dealers on best practices related to BRP policy , processes and guidelines</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Proactively support and coach our partners  and dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship.</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.38;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Represent BRP and build relationships by participating in events</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services.</span></p></li></ul><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><br><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"><strong>YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:</strong></span></p><p style="line-height: 1.2;margin-bottom: 6.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"><strong>Required:</strong></span></p><ul><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Technical degree or any relevant qualification in marine outboard engine</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Knowledge of general powersport, automotive or small engine mechanics</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 14.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">2+ years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 11.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 11.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 11.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Very good written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology.</span></p></li><li style="background-color: transparent;color: rgb(0,0,0);font-family: Arial , sans-serif;font-size: 11.0pt;font-style: normal;font-variant: normal;font-weight: 400;list-style-type: disc;text-decoration: none;vertical-align: baseline;white-space: pre;"><p style="line-height: 1.2;margin-bottom: 3.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">Ability to adapt easily to different circumstances, individuals, situation and working in a multicultural environment</span></p></li></ul><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><br><strong>Additional details: </strong>Position requires current work authorization. Sponsorship now or in the future is not provided for this role. </p><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><br><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"><strong>WELCOME TO BRP</strong></span></p><p style="background-color: rgb(255,255,255);line-height: 1.644;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.</span></p><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;">BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law.</span></p><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"> If you have a disability and would like to request an accommodation to apply for a position, you may contact us at careers.us@brp.com.       </span></p><p style="line-height: 1.2;margin-bottom: 0.0pt;margin-top: 0.0pt;"><span style="font-family: Arial , Helvetica , sans-serif;font-size: 11.0px;"> #LI-Remote</span></p><p><br> </p>

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