Function Lead - X (Formerly Twitter)

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About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar\'s accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can\'t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.
About the Function Lead - X:
MarketStar is looking for a Function Lead to support our X team. You will have direct responsibility for the management and enablement of the sales team while ultimately responsible for delivering profitable growth. X remains at the forefront of global conversation and real-time digital advertising; you will be a key driver in navigating this fast-paced ecosystem. Your role is essential in delivering measurable sales results and scaling X\'s footprint within the SMB market.
Location: Ogden, UT - Hybrid
What Will You Do?

  • Foster a high-performance culture by providing consistent coaching and tactical management to the account management team.
  • Synthesize program data into actionable insights for both MarketStar and X stakeholders to ensure transparency in program health.
  • Safeguard current revenue streams while identifying untapped opportunities through proactive performance strategies.
  • Lead the team to exceed aggressive weekly, monthly, and quarterly sales targets through disciplined execution.
  • Monitor real-time market trends and platform shifts to refine program strategies and improve operational efficiencies.
  • Manage all internal MarketStar policies and procedures to ensure seamless program administration.
  • Leverage Salesforce.com and advanced analytics to audit quality, track productivity, and benchmark success against KPIs.
  • Execute additional strategic initiatives and duties as required by the evolving needs of the client.

What Will You Need to Succeed?
  • Bachelor\'s degree in business, sales, or a related field (or equivalent professional experience).
  • 3+ years of proven success in leading sales or account management teams, preferably in a tech or digital media environment.
  • Solid understanding of sales finance, HR procedures, and the administrative workflows required to run a large-scale program.
  • Demonstrated ability to coordinate multifaceted projects and direct diverse teams toward a singular goal.
  • Exceptional verbal and written communication skills with the ability to influence stakeholders at all levels.
  • A proven track record of learning complex platforms quickly and thriving in a high-pressure, rapidly changing environment.

What We Offer:
In our commitment to our \"We Care\" value, we believe in providing employees with valuable mental and physical well-being benefits including:
  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision
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