Examiner I (Remote, $15/hour)

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<p><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">American Specialty Health Incorporated (ASH) is seeking an Examiner to join our Medical Necessity/Benefits Administration department.</span><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">The primary function of this position is to enter data from Medical Necessity Review Form (MNR Form) and Clinical Quality Evaluator (CQE) worksheets. Training on ASH Company Culture and Values; MNA Department SOPs; IHIS, ASHCore, ELIG, Other ASH Company Software Applications; Processing requirements for Medical Necessity Review Forms.</span><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Remote Worker Guidelines</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Responsibilities</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Enters data from MNR Form and/or CQE worksheets. Employee must maintain a minimum level of production of 20 MNR Forms per hour and maintain quality at or above 98.0% Employee must process a minimum level of back end treatment forms as required.</span><p><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Front-end data entry:</span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Reviews MNR forms to be sure all information is complete. Verifies member eligibility and creates patient records.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Checks patient and provider information on MNR Forms against information on the eligibility tape in the Integrated Health Care System (IHIS).</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Inputs all required data from MNR forms into Integrated Health Care System (IHIS) in accordance with MNA guidelines.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Including but not limited to Out of Network: Administrative Partial and Complete Denials.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Submission Timeframe Denials.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Network Access Denials.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Forwards MNRs to the Clinical Quality Evaluators’ for medical necessity verification.</span><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Back-end data entry:</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Retrieves patient files or history for the CQEs as necessary.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Reviews CQE’s worksheets to make sure they are complete.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Inputs all required data from worksheets into Integrated Health Care System (IHIS).</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Processes CQE worksheets in accordance to the MNA guidelines.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Forwards worksheets to the Administrative Support staff for final processing.</span></li></ul></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Additional Examiner Skills / Tasks</span><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Demonstrates proficiency in eligibility verification, provider verification, identifying and pre-screening different form types.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Add new members and sequence numbers in Member Maintenance.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Researches via ASHCore logs.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Performs production query via Reports Manager.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Forwards eligibility research to Membership.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Process Duplicate request.</span></li></ul></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Administrative Duties</span><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Contact provider’s office to clarify missing or illegible information on the MNR forms.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Completes daily tally sheets and production reports for Supervisor.</span></li></ul></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Performs other duties as assigned.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Complies with all policies and standards.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Qualifications</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">High School Diploma or GED certificate required.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">2 years of data entry experience (10,000 keystrokes per hour - minimum) and working knowledge of the computer keyboard required.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Core Competencies</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Ability to effectively organize, prioritize, multi-task and manage time.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Demonstrated accuracy and productivity in a changing environment with constant interruptions.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Ability to exercise strict confidentiality in all matters.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Mobility</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Primarily sedentary, able to sit for long periods of time.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Physical Requirements</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>Environmental Conditions</strong></span></p><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Work-from-home (WFH) environment.</span></li></ul><p><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;"><strong>American Specialty Health is an Equal Opportunity/Affirmative Action Employer.</strong></span></p><p><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.</span><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">Please view Equal Employment Opportunity Posters provided by OFCCP <u><a href="http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm">here</a></u>.</span><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.</span><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.</span></p><p><span style="font-family: sans-serif , arial , helvetica;font-size: 10.0pt;">#LI-Remote #Examiner #Healthcare #Medicalnecesitty #Healthcare</span></p>

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