Digital Marketing Quality Specialist - 1330 - Pretoria, South Africa

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<p><strong>About the client:</strong></p><p><span>Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.</span></p><p></p><p></p><p><strong>About the role:</strong></p><p><span>We are seeking a detail-obsessed<strong> Digital Marketing Quality Specialist </strong>to maintain and optimize the standard of excellence across all deliverables in our fast-paced digital marketing agency. The ideal candidate is a "systems thinker" who loves reviewing technical details, catching errors before they reach the client, and ensuring that our remote team produces high-quality work that aligns with project requirement.</span></p><p><span><strong id="docs-internal-guid-6789499f-7fff-c937-6f5b-0d2ca616d24b">Digital Marketing Agency experience is a plus.</strong></span></p><p></p><p><br></p><p></p><p><strong>What you’ll be doing:</strong></p><ul><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Deliverable Review: </strong>Conduct thorough quality checks on all agency output, including websites, content, social media posts, and SEO deliverables.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Standards Implementation: </strong>Build and refine QA checklists and flow charts to ensure every asset meets brand guidelines and technical specifications.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Feedback Documentation:</strong> Draft, update, and organize feedback reports to ensure a "single source of truth" regarding quality standards and required revisions.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Accountability Tracking: </strong>Monitor project boards daily to identify items ready for review and coordinate with team members to resolve quality bottlenecks.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Reporting: </strong>Generate weekly quality health reports for leadership to identify recurring errors and areas for team training.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Compliance Support: </strong>Handle the technical side of final approvals, ensuring all assets are correctly formatted and meet specific client expectations before launch.</span></p></li><li><p><span><strong id="docs-internal-guid-3672cfd1-7fff-2b8e-1fd9-ba499813c4fd">Communication Coordination:</strong> Assist in organizing daily stand-ups and ensuring quality-related feedback is documented and accessible across different time zones.</span></p></li></ul><p></p><p></p><p><strong>Who are we looking for?</strong></p><ul><li><p><span>2+ years of experience in a Quality Assurance or Project Management role.</span></p></li><li><p><span>Strong expertise in Zoho or similar project management systems (ClickUp, Asana, </span><a target="_blank" href="http://Monday.com"><span>Monday.com</span></a><span>, etc.).</span></p></li><li><p><span>Highly organized and detail-oriented with experience in quality control and process standardization.</span></p></li><li><p><span>Strong analytical skills with the ability to identify quality gaps and implement effective solutions.</span></p></li><li><p><span>Excellent communication skills with the ability to provide constructive feedback and motivate teams.</span></p></li><li><p><span>Experience working in digital marketing agencies is required.</span></p></li><li><p><span>US experience is required.</span></p></li></ul><p></p><p><strong>Position:</strong>Digital Marketing Quality Specialist</p><p><strong>Remote Status:</strong> Fully Remote</p><p><strong>Working Hours:</strong> <span>9:00 am - 6:00 pm EST</span></p><p><strong>Holidays:</strong> US Federal Holidays</p><p><strong>Salary:</strong> USD 800 - USD 1000 per month</p><p><strong>Internal Job ID:</strong> 1330</p>

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