Client Implementation Director

May 28, 2026

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Of the $3.8T we spend on healthcare in the United States annually, about a third of it is estimated to be lost due to waste, fraud and abuse. Codoxo is the premier provider of artificial intelligence-driven solutions and services that help healthcare companies and agencies proactively detect and reduce risks from fraud, waste, and abuse and ensure payment integrity. Codoxo helps clients manage costs across network management, clinical care, provider coding and billing, payment integrity, and special investigation units. Our software-as-a service applications are built on our proven Forensic AI Engine, which uses patented AI-based technology to identify problems and suspicious behavior far faster and earlier than traditional techniques. We are venture backed by some of the top investors in the country, with strong financials, and remain one of the fastest growing healthcare AI companies in the industry. Position Summary: As a Client Implementation Director, you are responsible for helping our clients quickly and effectively derive maximum value from Codoxo’s solutions. You will be responsible for managing projects by planning, scoping, and managing deliverables, including resolving risks/issues, and manage project changes. Key Responsibilities <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Create and manage project plans and resources to deliver maximum value to our healthcare clients as they implement breakthrough AI across their payment integrity operations. </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Ensures projects meet business needs and that the project team and stakeholders understand the project deliverables, scope, and timelines</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Manages Risk Management plan to identify, document, define mitigation plans, track, escalate, and resolve project risks, issues, barriers, and dependencies</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Manages change requests and modifications to the project plan </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Facilitates weekly project meetings (internal and external), monthly program reviews and quarterly executive business reviews with both Codoxo and Client stakeholders </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Identifies process improvements, collaborate with stakeholders on resolutions, and implements solutions </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Demonstrates proficiency in tactfully communicating with all levels of leadership</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Up to 30% travel to client sites</li> </ul> Required Qualifications <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">8+ years of project management experience in enterprise healthcare technologies</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Expertise in designing and implementing modern program and project management methodologies and tools</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">At least 3+ years of experience as the lead program or project management role in complex enterprise software at one or more large enterprise client</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Ability to effectively interact with all levels of internal and client teams</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Ability to prioritize workflow and manage allocated tasks independently</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Superior problem-solving experience in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Excellent communication (verbal and written) and customer engagement skills. Strong interpersonal, communication, and presentation skills applicable to a broad audience, including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Strong knowledge of healthcare claims data, data mapping, data health integrity (accuracy, completeness, quality)</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">PMP certification or equivalent</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Expereince with JIRA and Confluence</li> </ul> Preferred Qualifications <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Experience or knowledge of the Payment Integrity or FWA (fraud, waste and abuse) industry strongly preferred</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Ability to work in a fast-paced environment and remain appropriately detail oriented</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Independent thinker and ability to work autonomously</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Excellent written and verbal communication, professional writing, and presentation skills</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Possess the following skills: communication, time management, problem-solving, and relationship-building</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Excellent interpersonal skills working with colleagues and other departments</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Demonstrated customer service and organizational skills</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Experience with implementation software or other tools </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Physical Requirements: Work is performed in an office environment (either in our office or work-from home) and requires the ability to work on a computer, operate standard office equipment, and work at a desk.  </li> </ul> Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send and email to careers@codoxo.com with the subject "Accommodation". Reasonable accommodation requests will be considered on a case-by-case basis. Benefits for You <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">A superstar team of colleagues that are committed to innovation and client success</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">A financially sound, well backed company</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Health, Dental, and Vision insurance with 100% employee premium coverage (Starts Day 1)</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Unlimited PTO</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Annual Professional Development stipend</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">Annual home office stipend</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;">401K Match (after 90 days)</li> </ul> We are an Equal Opportunity Employer: Codoxo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

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