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Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

当該ポジションの要約

  • 顧客のビジネスゴールを達成するためのソリューションを、PTCのベストプラクティスに基づいて検討・提案～実装を行う。
  • 特に、短期での立上げ・継続的なバージョンUPでの効果拡大を図るために、標準機能ベースでの実装を進める（パッケージ製品の効果を最大化する）
  • 作業内容：
  • ITを最適化する上で、現状の業務プロセスを元に、あるべき姿の業務プロセスを定義し、業務要件を整理
  • 業務要件より、ソリューションを検討し、新業務の詳細運用方法を構築していく
  • 新業務への実装作業の支援を行い、効果測定・運用のブラッシュアップを進める
  • ポイント：
  • いかに短期間で、お客様のゴール（課題も含め）・業務要件を理解するか
    • PTCベストプラクティス、製品機能・特徴の理解
  • PTCベストプラクティスや作業の進め方・成果物は、グローバルで標準化されている
  • これまでに失敗した・初めての導入といったお客様を安心させ、ゴールに向かってリードできるか（信頼関係の構築）

主な担当業務

  • 顧客要件を満たすために割り当てられたプロジェクトタスク（アプリケーション実装に対する計画、分析、開発、検証など）を実施する
  • 顧客要件の分析と文書化を支援し、PTCソリューションの設計と成果物の納品に貢献する
  • 現行の業務プロセスを調査し、問題、複雑度、非付加価値ステップ、及び改善可能な非効率プロセスを特定する
  • 特定された課題に対するソリューションを提案し、あるべき姿の業務プロセスを構築する
  • PTCテクノロジーのケイパビリティと定義されたユースケースを確実に理解し、顧客の業務プロセスをテクノロジーにマッピングする
  • ワークショップに参加し、その中での各セッションのファシリテート及び支援を行う。また、ワークショップの作業結果を確認し、結果が正確かつ一貫したもので、顧客要件を満たすものであることを確認する
  • プロセス分析からアプリケーション設計まで、プロジェクトの成果物の作成をリードする
  • PTC製品のコンフィギュレーションやカスタマイゼーションに対する知識を十分に持ち、それらを確認および検証し、改善策を提案する
  • 担当作業に対し、細かな支援や監視が必要なく、確実に作業を遂行する能力を明確に示す
  • 良好な顧客関係を築き、PTC製品とカスタムソリューションのプレゼンテーションを行う

必要なスキル＆経験

  • 大卒以上（情報工学もしくは機械工学）
  • 製造業における設計や生産管理業務の経験、各業務内容に対する深い知識、あるいはPLM、PDM、ERPなどのパッケージソフトウェアの導入プロジェクトの経験をお持ちの方
  • 顧客との信頼関係を構築できるコミュニケーションスキルをお持ちの方
  • 日本語：ネイティブレベル 英語：英文メール、文書の読み書きができるレベル

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...