Alcohol and Drug Abuse Counselor- Remote (PST/ MT Time Zone)

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<p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%; font-family: ProximaNova-Light, sans-serif; text-align: left; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Ria Health is on a mission to bring effective evidence-based treatment for alcohol use disorder to all Americans. Our team consists of empathetic mission-driven professionals coming together to support the quality and availability of our national telehealth alcohol treatment program. We are seeking a Alcohol and Drug Abuse Counselor to join our rapidly growing team. Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 million in Series A led by SV Health Investors, LLC. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health.</span></p> <p> </p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">The role of a Ria Health Coach is to support Ria members to reduce or eliminate alcohol use through pharmacotherapy, targeted protocols, technology platforms, and coaching tools. Coaches are to provide education on alcohol use and its effects on health, the benefits of using pharmacotherapy, and effective behavioral change. Next is to use various coaching tools based on CBT and MI to provide positive short- and long term health outcomes for members. Last is using various engagement techniques based on empathy, rapport, compassion, nonjudgement, warmth, and positive regard.  </span></p> <p> </p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">All the above is done in a virtual team clinic environment. All coaches are to work interdependently with various team members and departments. Coaches are to use Ria’s various technology platforms to monitor members to positive outcomes, collaborate with various team members, develop new coaching tools, problem-solve on retention concerns, and manage member’s coaching experiences from beginning to end. </span></p> <p><br style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%;"><br style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%;"></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Role includes:</span></p> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-top: 0px; margin-bottom: 0px; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Evaluation of new members including a standardized assessment with a formulation of a care plan</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Collaborate with supervising medical staff to develop and revise member care plans</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Facilitate individual coaching through 15-30 minute weekly video/phone calls or more and app-based text messages</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Manage a caseload of members and monitor health comes, coordination of care, and case management services. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Facilitate various evidence-based interventions to support pharmacotherapy, reduction in alcohol use, and promotion of positive health outcomes. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Demonstrate professionalism, attentiveness, and promptness during the session, throughout the course of care, and during various technology interfaces with members. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Build relationships with Ria members to ensure high engagement and quality experiences with members</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Hosting web-based support meetings for Ria Members</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Document sessions into EMR and billing systems and verifying health insurance coverage</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Develop a plan of action for maintaining members and keeping active productivity </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Provide coordination of care, case management, and advocacy when needed</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Provide Ria services during normal business hours and/or as approved </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Plan around member load to optimize continuity of care </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Track member’s engagement and outcomes throughout the program </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Attending team meetings, coaching syncs, and other related meetings</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Develop new clinical tools for Ria Members</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Collaborate with Product and Coaching team on program development</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Maintain HIPAA and privacy standards and/or as determined by funding and accreditation</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Continuous learning and change advocacy as determined by industry trends, community needs, and best practices. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Ability to work some evenings and/or weekends</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">As needed administrative tasks and member coverage </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; color: rgb(0, 0, 0);">Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private.</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 11pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; color: rgb(0, 0, 0);">Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination.</span></p> </li> </ul> <p> </p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Goals: </span></p> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-top: 0px; margin-bottom: 0px; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Conduct prompt coaching session to Ria members as scheduled </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Respond to Ria members chat-based communication and scheduling needs within 1 business day</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Maintain fidelity checklists and benchmarks in a coaching model, clinical protocols, and pharmacotherapy guidelines</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Timely documentation within 24 hours</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Come prepared with coaching plans in supervision and collaborative care meetings.</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Ensure drink goals and related health-outcomes are met with members at 3, 6, 9, and 12 months </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Provide various touch-points with members to build dynamic experiences and manage expectations with members</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Maintain member satisfaction throughout the program </span></p> </li> </ul> <p> </p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Education, experience and other items required:</span></p> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-top: 0px; margin-bottom: 0px; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Certified as an alcohol and drug counselor in your state or equivalent to Advance Alcohol and Drug Counselor (AADC), Alcohol and Drug Counselor (ADC),  CADC (Certified Alcohol Drug Counselor), CADAC (Credentialed Alcoholism and Substance Abuse Counselor), LAADC (Licensed Advanced Alcohol Drug Counselor), or MCAP (Master Certified Addiction Professional) or equivalent</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Certification must be part of IC&RC (International Certification & Reciprocity Consortium) and able to apply for reciprocity </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">3-5 years in AUD or addiction treatment</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">BA/BS and/or MA preferred </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Background in addiction service, wellness, chronic disease management, and related topics</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Secure private space with proper lighting to conduct video coaching sessions, team meeting, and maintain privacy compliance</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Direct high-speed internet access to properly host video coaching sessions, team meetings and related meetings</span></p> </li> </ul> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-top: 0px; margin-bottom: 0px; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Experience with EMR systems, Zoom conferencing, and app-based applications</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Knowledgeable of SUD treatment programs that are evidence-based and outcome-driven</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Knowledgeable of harm reduction models </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Experience with planning and managing client caseload around their health</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Experience with providing continuous professionalism, engagement, and promptness </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Experience with pharmacotherapy and/or medicated-assisted treatment</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Experience with ap, virtual health and/or telehealth settings</span></p> </li> </ul> <p><br style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%;"><br style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%;"></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Key Performance Metrics </span></p> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-top: 0px; margin-bottom: 0px; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">On-time delivery of coaching sessions as measured through call and video logs. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Active licensed and in good standing as measured by licensing board  </span></p> <ul style="box-sizing: border-box; outline-color: initial; outline-style: initial; list-style: initial; margin-left: 20px; padding-left: 15px; max-width: 100%;"> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; list-style-type: circle; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">If acquiring hours, satisfactory requirements on competencies as determined by the supervisor at 30-day intervals using licensing requirements </span></p> </li> </ul> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Notes charted and signed with 24 hours as measured in the timestamps</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Maintain continuity care for members as measured by number of reschedules through API and Zoom. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Weekly coaching sessions scheduled during coaching operating hours as measured through Google Calendar/Acuity </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Utilization of evidence-based practices as measured through reporting of coaching notes in AthenaNet. </span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Weekly coaching session performed as measure through API completion percentage</span></p> </li> <li style="box-sizing: border-box; margin-left: 1em; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif;"> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; letter-spacing: 0.2px; max-width: 100%;"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; color: rgb(0, 0, 0);">Member satisfaction as measured by program surveys, discharge questionnaire, and supervision </span></p> </li> </ul> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Equal Opportunity Employer</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Ria Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promot</span><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 12pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">ion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"> </p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Ria Health Mission:</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 10.5pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">We strive to help adults who are in distress due to alcohol misuse and who are courageous enough to take steps to change their relationship with alcohol. To uphold our mission we provide compassionate high quality evidence-based care that instills dignity and encouragement. We accomplish this through our team of dedicated healthcare professionals removing barriers of stigma, time and affordability by providing our services through telehealth. We achieve our mission by helping people achieve optimal well being through changing their relationship with alcohol.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Ria Health Vision:</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Be a sustainable business that provides accessible, effective and affordable evidence based behavioral health care to all. By building a values based culture where Rianistas are excited and engaged in doing their best quality work teaming to impact millions of lives of our members, their families and their communities.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 14pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Ria Health Values:</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><strong><em><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Compassion</span></em></strong><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);"> – we promote a culture of empathetic care and communication. We actively listen, we always encourage and we provide support.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><strong><em><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Integrity</span></em></strong><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);"> – we are honest, open, ethical and fair. We hold ourselves accountable when we make mistakes.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><strong><em><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Teamwork</span></em></strong><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);"> – working together we will achieve great things.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><strong><em><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Embrace Change</span></em></strong><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);"> – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.</span></p> <p style="box-sizing: border-box; margin-top: 0pt; margin-bottom: 8pt; outline-color: initial; outline-style: initial; color: rgb(36, 41, 54); font-size: 14px; line-height: 1.8; letter-spacing: 0.2px; max-width: 100%; background-color: rgb(255, 255, 255);"><strong><em><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);">Always Learning</span></em></strong><span style="box-sizing: border-box; outline-color: initial; outline-style: initial; max-width: 100%; font-size: 11pt; font-family: 'Proxima Nova', sans-serif; color: rgb(0, 0, 0);"> – We celebrate curiosity and discovery through development and research.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...